The connection between the marketing authorization holder and the patient, consumer, or healthcare provider

• Medical inquiry intake and management.
• Providing medical information about the product to health care professionals and the public.
• Identify and report relevant safety information such as AEs, off-label use, medication errors misuse, abuse etc., and direct it to the appropriate function.
• Handling product quality complaints (PQC) and follow up according to regulatory reporting requirements and in alignment with your internal quality and manufacturing standards.
• Offering Out-of-hours service

A trusted, highly engaged partner in MI ensuring compliance in Israel.

Medicalix offers a range of medical information services delivered by our local language and English native-speaking pharmacists.

Offering support to all health products, including human and veterinary pharmaceuticals, medical devices, food supplements, cosmetics, and medical cannabis.